This policy explains how Grab My Junk ("we", "us") handles information you provide through this website.
Information we collect
When you request a quote or contact us, we collect the details you enter: name, phone number, email address, pickup address, city and ZIP code, a description of the items, scheduling preferences, access notes and any photos you upload.
How we use it
We use this information to review your request, prepare a quote, contact you about your job, schedule service and send invoices. We may use job-management and payment tools to do this. We do not sell your personal information.
Photos
Uploaded photos are stored privately and are used only to assess your job. They are not published on the website.
Marketing messages
We only send promotional messages if you separately opt in. You can opt out at any time by contacting us.
Security & retention
Submissions are stored on secured systems with restricted access. We keep information only as long as needed for the purposes above or as required by law.
Your choices
You may ask us to access, correct or delete your information by calling (540) 303-0484.
Changes
We may update this policy from time to time. The latest version will always be on this page.